Disney’s Pixie Hollow is No More

Disney’s Pixie Hollow is No More

Blogging Disney has featured the world of Pixie Hollow on three previous occasions.

Tinker Bell

In August 2011, I blogged about the Disney Fairies Magazine and the Disney Fairies Fly mobile app: Tinker Bell and Disney Fairies Magazine.

In September 2011, I promoted the TV premiere and home video release of the Pixie Hollow Games movie with links to online games and contests. Pixie Hollow Games, Contests, and More!

And in July 2013, I gave a detailed review of one of my favorite Disney apps: Disney Fairies Fashion Boutique.

Are you surprised there’s so much happening in the tiny, magical world of Peter Pan’s temperamental fairy sidekick? Don’t be!

Introducing the Garden Fairy Chloe, screenshot from disney.go.com/fairies/

Fans of the Disney Fairies franchise have always known the world of Tinker Bell and her friends is more than just movies, magazines and mobile apps: it’s a vast multiplayer online universe where you can create your own fairy avatar, play games, design fashions and interact with thousands of other Tinker Bell fans.

Err, well…it used to be, anyway.

As it happens, Disney shut down the Pixie Hollow online world in September 2013, just two months after I raved about the Disney Fairies Fashion Boutique app (which I came THISCLOSE to spending real $$$ playing). But on September 19th, Pixie Hollow vanished, and along with it, the Disney Fairies Fashion Boutique app.

Boutique closet, screenshot from Disney Fairies Fashion Boutique, copyright Disney

What about Disney Fairies Fly and the Disney Fairies Magazine? Are they still around? Nope. All gone. Poof. It’s as if they never existed.

Of course, Disney can delete Pixie Hollow from the internet and remove the games from the App Store, but my blog posts are still online. I didn’t even know Disney purged the Disney Fairies universe until I received several comments from readers who couldn’t find the Fashion Boutique in the App Store. The comments were from angry Fairies fans who loved the fashion boutique app but couldn’t download it on new devices and were unable to recover the game after accidentally deleting the original download.

Pixie Hollow Closed

As a Fashion Boutique fan, the frustrations of other gamers inspired me to investigate the vanishing app. The internet isn’t always the easiest place to find things that no longer exist, but after a fair amount of Googling, I found an FAQ explaining Disney’s purge of Pixie Hollow and its related apps.

Pixie Hollow FAQ

Unfortunately, the FAQ page is a JPG image, making it inaccessible to screen readers and devices without image support, and the text can’t be read and indexed by search engines. To help the distraught Fairies fans who come to Blogging Disney looking for answers, I’ve copied Disney’s official FAQ below.

DISNEY FAIRIES PIXIE HOLLOW IS NOW CLOSED

Thank you for being a flutterific part of the Disney Fairies Pixie Hollow community and for your loyalty.

Pixie Hollow accounts have now been automatically closed, and can no longer be accessed.

Guests with paid Memberships should have received an email with information about their Membership including refund details. If you have any additional billing-related questions, please contact us at billing@pixiehollow.com or (877) 787-4943. Billing support will no longer be available after November 18, 2013.

Disney Fairies Fashion Boutique has also been removed from the App Store as of September 19, 2013.

When did Disney Fairies Pixie Hollow close?
Disney Fairies Pixie Hollow closed on September 19, 2013.

Why did Pixie Hollow close?
Disney Interactive is committed to offering high-quality, entertaining play experiences in both online virtual worlds and mobile apps. At this time, we are shifting our development focus towards other online and mobile play experiences, such as the Disney Fairies website and a growing selection of Disney Mobile apps. We deeply appreciate your enthusiasm and loyal support for Pixie Hollow and sincerely hope you will continue to enjoy the large variety of online and mobile play experiences Disney offers – with more to come soon!

Can I still access my account and my Fairy/Sparrow Man avatar(s) and items?
Unfortunately, you can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world.

Why can’t I purchase or re-activate my membership?
Pixie Hollow closed on September 19, 2013. Memberships are no longer available for purchase.

I had a recurring paid membership for Pixie Hollow. What happens now?
As of August 20, 2013, your credit card or PayPal account was no longer charged a recurring payment for Pixie Hollow. Guests with paid Memberships received an email with information about Memberships including refund details. Pixie Hollow closed on September 19, 2013. You can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world. Billing support will no longer be available after November 18, 2013.

Can I still redeem a secret code I got from a Disney Fairies toy?
Pixie Hollow closed on September 19, 2013, and code redemptions of any kind for Pixie Hollow are no longer available. Please contact us at billing@pixiehollow.com for additional help.

I had purchased a Pixie Hollow game card, but I never redeemed it. What do I do now?
Pixie Hollow closed on September 19, 2013, and Membership for Pixie Hollow is no longer available. If you have purchased a Pixie Hollow Game Card at Target or Toys R Us retail stores, but have not yet activated your Game Card online, please contact us at billing@pixiehollow.com or (877) 787-4943 for additional help. Billing support will no longer be available after November 18, 2013.

I have a Membership/Free Trial code (either from a Game Pass or DVD insert). Can I still use it?
Pixie Hollow closed on September 19, 2013, and Membership of any kind for Pixie Hollow is no longer available. Please contact us at billing@pixiehollow.com for additional help.

Is the Disney Fairies Fashion Boutique mobile app also closed?
Disney Fairies Fashion Boutique was removed from the App Store on September 19, 2013. If you have already downloaded the game on your device, you can continue playing it with more limited functionality.

Will there be any Disney Fairies online games coming out in the future?
You can continue to play flitterific games and activities right here at the official Disney Fairies website! More Fairiy fun will be added regularly!

May 13, 2014 - Games, Latest News, Online - Read More

782 Responses to “Disney’s Pixie Hollow is No More”

  1. Lexie says:

    i miss this game so much!!!!!!!!!!!!!!!

  2. amy says:

    Give me the link for it.

    (does anyone have a Quotev account?)

  3. Ash Riverstone says:

    There is a notice on the website saying something about it coming back soon. go to the website, and click the create a fairy tab and watch what happens

  4. meep says:

    I played this game when I was very young (I’m 13 now) and I loved this game I would play it and have fun but Disney has focuses on other crappy games pixie hollow will be missed

  5. Dawn says:

    Jazz just for you sweet heart http://ph.fairyabc.com/?fromuser=Dawn try this to get back to Pixie Hollow.

  6. Jazz says:

    Lmao at dawn’s reaction. Should I draw a map??? lol. Anyway I miss it but what can you do. Just explore other games.

  7. amy says:

    I don’t know tho is so bad. My brain can not think anymore…

  8. Topaz says:

    I miss my friends so much, this game was my escape from reality and I made really good friends who I still check up on till this day. Joined in 08 when I was like 11 years old and I still think about it today. It’s crazy how I still think about Ella, Boots, and Emma, so many more friends who I can’t remember. RIP CHILDHOOD :'( <33333

  9. Dawn says:

    http://ph.fairyabc.com/?fromuser=Dawn try this to get back to Pixie Hollow.

  10. Dawn says:

    read the previous posts to find the new Pixie Hollow over at FairyABC , should I draw a map ?????

  11. esther M says:

    there’s no chance of Pixie Hollow online game back ?

  12. esther M says:

    why closed pixie hollow ?
    I loved this game , if he came back , would certainly be very successful

  13. purple2300 says:

    Why did they shut the game down for?

  14. Dawn says:

    How come your searches have not found this: http://www.fairyabc.com/user/index.php

  15. Jay says:

    can you guys bring it back in some way shape or form it was so fun to play, i still search the internet so i can play it again, but now im an adult. still not embarrased tho haha

  16. Brooke says:

    I loved the game so much. I really really liked it to be honest even though I am 17 and used to play when I was 13-15ish. Absolutely wonderful because the chat helped us connect and have childish fun. I wish it could come back online. it was le bomb haha.

  17. Narwhal says:

    I miss it too. Disney made a mistake. Pixie Hollow was amazing and I still scour the internet regularly with hope. It also disappoints me that not only have they closed such an awesome game I loved so much, but it’s existence has been wiped from the internet along with a number of sites, apps and games. Nothing will ever come close to Pixie Hollow and after 3 years I doubt ill let it go any time soon. *Hunger Games whistle- live long and prosper gesture* *cries*

  18. Jade says:

    i miss this game even after 3 years. i miss my friends man //:

  19. tori says:

    i found out about it being shut down two years ago, but i still don’t want it to be real… rip to my childhood. this game was everything to me.

  20. Kayla says:

    Well, it’s official. Disney has gone to crap.

  21. Sky says:

    This totally sux

  22. Sky says:

    1 they aren’t the same anymore all they care about is money
    2 what I don’t understand is why they have to get rid if f their most popular games ( the ones I liked

  23. Jazzberry says:

    The thing I don’t get is club penguin has more swearing than PH and adult stuff happens sometimes. Why close PH but not club penguin….

  24. Dawn says:

    Fairy ABC is having its first major crisis as the foul mouth adults who were famous for swearing on Disneys PH are now doing it on ABC. Life is not complete unless you can swear your way through it ruining it for other decent people who just love Pixie Hollow. The low life of the world always spoil things for the rest of us.

  25. Dawn says:

    Disney did have a plan to close PH but we will never know if that plan was on schedule or moved up due to many other issues.

  26. Amy says:

    Disney must have had a reason for shutting it down that they can’t tell the public. Notice how they try to divert attention to other Disney games but don’t just come out and say exactly why Pixie Hollow was closed? I did hear there was some inappropriate talk and actions that didn’t fit a Disney, G-rated game. However, I do think it could be reconfigured to have a lot of the things fans loved and still keep it safe. Discontinue interaction with other players but add episode-type choose your own adventure games you can play with your own created fairy, and updated graphics so there are more options while creating your fairy so they look more like the Disney movie graphics.

  27. marissa says:

    what is fairy abc?

  28. Dawn says:

    The au after .com means Australia and that has been up since 2013.

  29. Andrea says:

    I recently went on the Disney website trying to create a fairy and it said this, “Dear Guest! The Fairies will return soon! Please come back later to play with your Fairy. Disney Online.” Idk if this means It is fully coming back, But I thought it was interesting.
    Link:
    http://disney.com.au/fairies/myfairy/manager.html

  30. Jazzberry says:

    I agree with dawn. This is what I’m saying. Pixie hollow is gone and your wasting your time complaining to disney. Just enjoy the abc version and wait for it to get better or enjoy other games.

  31. Dawn says:

    I am afraid Wind Muddles FairyABC is all we are going to get. Disney saves a bundle of money by allowing Wind Muddle to bring Pixie Hollow as long as he makes no money from it. He is allowed to use their material and Disney saves money. The fans get a rough version of Pixie Hollow (which I am sure in time will become better) and Disney does not have to spend a dime its a match made in Heaven. The latest upgrade is really rather good as in each meadow the little gates to the next meadow are now active and you can start decorating your home again. Its all small stuff at the moment with more upgrades to follow. Just a little patience is all that is needed.
    Remember Pixie Hollow as done by Disney is never coming back by Disney but is here now by Wind Muddle and you can sit on the side and complain or join in and have some fun again, your choice.

  32. SparkleLittle says:

    Dawn your helping I try to be on here everyday LOL there are haters we are all sharing our Opinion + Why does Disney Have a PH au Site? Are they blind? OK sorry that was rude of me

  33. SparkleLittle says:

    FairyABC will never be the same we fly on our bellys and we are oversized I Will wait for the original and if it doesnt Thank Disney for 6 Wonderful years…

  34. SparkleLittle says:

    PixieHollow Sure was Beautiful If you search PixieHollow PlayNow or anything like that it will show a PH website that just came out in March2016 Create A Fairy Doesnt work yet.Its a clue! And it shows old info about PixieHollow like login but it doesnt work so. 🙁 Cya around Fairy Pals

  35. Kassidy says:

    UGH THIS IS SO SAD!! I loved this game! it was the only good one disney had

  36. Cameron says:

    WHYYYYYYYYYYY DISNEY WHY WHAAAAAAA IM SO UPSET WHY WOULD YOU EVEN THINK ABOUT IT??? WHAT DID TINKERBELL EVER DO TO YOU??? YOU MUST HAVE A REASON FOR SHUTTING IT DOWN???!!!

  37. Dawn says:

    and its not working that great at the moment as wind seems to be trying to do to much to soon.

  38. Eva says:

    PIXIE HOLLOW IS RE OPEN BUT IT WONT OPEN FOR ME. IT IS ONLY ON FAIRY ABC. YAYYYYYYYYYYY

  39. Dawn says:

    We all miss the Disney version but all we have is FairyABC which is second rate at best but its something.

  40. ANGRY says:

    WHYYYYYYY????? I REMEMBER THE LAST DAY OF PIXIE HOLLOWS LIKE IT WAS YESTERDAY. I MISS IT SO MUCH

  41. Eva says:

    How Could they do this. my mom loves tinkerbell and when i found out i was so devistasted. WHY DISNEY WHYYYYYYYYYYYYYYY.
    Plz tell me when it is re open. I will tell my mom when it is re open

  42. Jazzberry says:

    See comment below. My point exactly….

  43. Jake says:

    I wonder if the publisher of this website still reads our messages XD. I miss this game too! Please bring it back Disney! PLEEEEEEASE!

  44. Jazzberry says:

    Same old dawn, you have been defending Disney ever since I got here which was probably last year. Please stop. Can’t u see people won’t listen to you! You have the right to voice your opinion but ur wasting your time trying to convince them… I still miss disney and that game but I honesty don’t care if it comes back or not. I am sick and tired of waiting, just enjoy other games.

  45. Dawn says:

    wasting your time demanding anything from Disney

  46. glenda defas says:

    DISNEY DONT HAVE HEART SO MUCH PEOPLE REQUESTING PIXIE HOLLOW AFTER 3 YEARS AND THEY DONT DO NOTHING ABOUT…WHAT IS WRONG WITH YOU DISNEY !!!

  47. glenda defas says:

    I DEMAND PIXIE HOLLOW COMEBACK…MY DAUGTHER SRTILL BROKEN HEART.

  48. glenda defas says:

    DISNEY BROKE THE HEART OF MY DAUGHTER,AND OF SO MANY KIDS,WHY THEY TAKE AWAY THE DREAMS OF SO MANY KIDS ,NOW SHE IS 17 AND SHE STILL CRYING FOR THID GAME ,SHE MISS HER HOUSE,HER FURNITURE,,I DEMAND THEY BRING BACK THIS GAME,,,
    WHAT IS WRONG YOU ,WHY THE GOOD THINGS FOR PEOPLE HAVE TO BE TAKING AWAY…HAVE HEART AND SOUL…PARENTS DEMAND PIXIE HOLLOW BACK…

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