Disney’s Pixie Hollow is No More
Blogging Disney has featured the world of Pixie Hollow on three previous occasions.
In August 2011, I blogged about the Disney Fairies Magazine and the Disney Fairies Fly mobile app: Tinker Bell and Disney Fairies Magazine.
In September 2011, I promoted the TV premiere and home video release of the Pixie Hollow Games movie with links to online games and contests. Pixie Hollow Games, Contests, and More!
And in July 2013, I gave a detailed review of one of my favorite Disney apps: Disney Fairies Fashion Boutique.
Are you surprised there’s so much happening in the tiny, magical world of Peter Pan’s temperamental fairy sidekick? Don’t be!
Introducing the Garden Fairy Chloe, screenshot from disney.go.com/fairies/
Fans of the Disney Fairies franchise have always known the world of Tinker Bell and her friends is more than just movies, magazines and mobile apps: it’s a vast multiplayer online universe where you can create your own fairy avatar, play games, design fashions and interact with thousands of other Tinker Bell fans.
Err, well…it used to be, anyway.
As it happens, Disney shut down the Pixie Hollow online world in September 2013, just two months after I raved about the Disney Fairies Fashion Boutique app (which I came THISCLOSE to spending real $$$ playing). But on September 19th, Pixie Hollow vanished, and along with it, the Disney Fairies Fashion Boutique app.
Boutique closet, screenshot from Disney Fairies Fashion Boutique, copyright Disney
What about Disney Fairies Fly and the Disney Fairies Magazine? Are they still around? Nope. All gone. Poof. It’s as if they never existed.
Of course, Disney can delete Pixie Hollow from the internet and remove the games from the App Store, but my blog posts are still online. I didn’t even know Disney purged the Disney Fairies universe until I received several comments from readers who couldn’t find the Fashion Boutique in the App Store. The comments were from angry Fairies fans who loved the fashion boutique app but couldn’t download it on new devices and were unable to recover the game after accidentally deleting the original download.
As a Fashion Boutique fan, the frustrations of other gamers inspired me to investigate the vanishing app. The internet isn’t always the easiest place to find things that no longer exist, but after a fair amount of Googling, I found an FAQ explaining Disney’s purge of Pixie Hollow and its related apps.
Unfortunately, the FAQ page is a JPG image, making it inaccessible to screen readers and devices without image support, and the text can’t be read and indexed by search engines. To help the distraught Fairies fans who come to Blogging Disney looking for answers, I’ve copied Disney’s official FAQ below.
DISNEY FAIRIES PIXIE HOLLOW IS NOW CLOSED Thank you for being a flutterific part of the Disney Fairies Pixie Hollow community and for your loyalty.
Pixie Hollow accounts have now been automatically closed, and can no longer be accessed.
Guests with paid Memberships should have received an email with information about their Membership including refund details. If you have any additional billing-related questions, please contact us at billing@pixiehollow.com or (877) 787-4943. Billing support will no longer be available after November 18, 2013.
Disney Fairies Fashion Boutique has also been removed from the App Store as of September 19, 2013.
When did Disney Fairies Pixie Hollow close?
Disney Fairies Pixie Hollow closed on September 19, 2013.Why did Pixie Hollow close?
Disney Interactive is committed to offering high-quality, entertaining play experiences in both online virtual worlds and mobile apps. At this time, we are shifting our development focus towards other online and mobile play experiences, such as the Disney Fairies website and a growing selection of Disney Mobile apps. We deeply appreciate your enthusiasm and loyal support for Pixie Hollow and sincerely hope you will continue to enjoy the large variety of online and mobile play experiences Disney offers – with more to come soon!Can I still access my account and my Fairy/Sparrow Man avatar(s) and items?
Unfortunately, you can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world.Why can’t I purchase or re-activate my membership?
Pixie Hollow closed on September 19, 2013. Memberships are no longer available for purchase.I had a recurring paid membership for Pixie Hollow. What happens now?
As of August 20, 2013, your credit card or PayPal account was no longer charged a recurring payment for Pixie Hollow. Guests with paid Memberships received an email with information about Memberships including refund details. Pixie Hollow closed on September 19, 2013. You can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world. Billing support will no longer be available after November 18, 2013.Can I still redeem a secret code I got from a Disney Fairies toy?
Pixie Hollow closed on September 19, 2013, and code redemptions of any kind for Pixie Hollow are no longer available. Please contact us at billing@pixiehollow.com for additional help.I had purchased a Pixie Hollow game card, but I never redeemed it. What do I do now?
Pixie Hollow closed on September 19, 2013, and Membership for Pixie Hollow is no longer available. If you have purchased a Pixie Hollow Game Card at Target or Toys R Us retail stores, but have not yet activated your Game Card online, please contact us at billing@pixiehollow.com or (877) 787-4943 for additional help. Billing support will no longer be available after November 18, 2013.I have a Membership/Free Trial code (either from a Game Pass or DVD insert). Can I still use it?
Pixie Hollow closed on September 19, 2013, and Membership of any kind for Pixie Hollow is no longer available. Please contact us at billing@pixiehollow.com for additional help.Is the Disney Fairies Fashion Boutique mobile app also closed?
Disney Fairies Fashion Boutique was removed from the App Store on September 19, 2013. If you have already downloaded the game on your device, you can continue playing it with more limited functionality.Will there be any Disney Fairies online games coming out in the future?
You can continue to play flitterific games and activities right here at the official Disney Fairies website! More Fairiy fun will be added regularly!
hey guys its gertrude and i have some tude, so some people call me gertude so a little background on me, agreeing with my fellow pikie hello fam out there, LOVE YALLS, just to let you know, i believe that pikie hello was a great game. i gotten so many clothes and chikans so DONT BE HATTEN ON ME. just to let you know, just because you can’t afford to kep it runnin, doesn’t mean that some people out ther won’t helps oyt. y don’t u alz stop spending monies on making disnay movies and bring bak ereones fav game?? dawn idk y u hav 2 b so snappy. like we just want our game bak. sooooo. ya. just and FYI i thinks dawn is jelly because she didn’t have as many boyfriends as me and my friends TBH.
WHY OH WHY PLEASE ALL PIXIE HOLLOW PEOPLE BEG OF YOU THE ONLY FUN GAME WAS PIXIE HOLLOW YOU TOOK A PIECE OF MY CHILDHOOD :.(
What the hell man why did you do that it is now very boring because of you!!!!!!!!!!!!!!!!!! Disney you need to put it back up and not boring!!!!
you could at least keep the games up but close down the chat room…
Funny how Disney builds and creates memories on Monday and kills them off by Friday. The creator of dreams in children doe not think twice when it comes time to kill kids dreams. Pixie Hollow was all that is wonderful and Disney dangled it in front of us then took it away with no remorse what-so-ever.
They ruined my childhood….
THEY TOOK A PIECE OUT OF MY LIFE! It was my childhood, I had 12-month premium, Played ever since 2008 to the time it closed, had so many friends, and a boyfriend I never saw again. Now everything is gone and I cry sometimes cause THEY MURDERED MY FREAKING CHILDHOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ayla it was a cold business decision along with other reasons. It would be lovely to have it back but alas Disney has to date never reversed a major business decision…….but there could always be a first ????
Ok why would you take down pixie hollow when so many people loved no other games will be better than this becuase so many people loved it and it was a big part of thier childhood that you guys took away and I am one of those people who grew up with this game and i miss it so much!!!!! 🙁
Please bring back this game this game is from my child hood and it was a fun game I also made a lot of friends so please bring it back many kids will in joy this game!!
I am 12 and i played pixie hollow fatefully everyday. i worked very hard to create a perfect but to also create a perfect house it took me months to make that house and my avatar perfect. i payed with my BFF. I know it’s been two years and they’ll never bring it back . it;s just so sad to find a perfect game like this and then ending so abruptly. 🙁 I will always love the virtual world of pixie hollow! Now, though when I look at other games they’re just boring. I wish with all my heart they would bring it back. However, sadly I know isn’t possible. LONG LIVE PIXIE HOLLOW!!!!! 🙁 :'( :'( 🙁
Yes there were other reasons.
http://www.nydailynews.com/news/national/man-kidnapped-sexually-assaulted-girl-met-disney-website-cops-article-1.1940640
Please bring the Pixie Hollow game back!:
I have to admit I went to the UK version and while I can’t go flying in the meadow,I was able to create 3 fairies and decorate my fairy house for my fairy home page. It has all the original features clothes and furniture items it just isn’t a virtual world. But it was fun to do.
I have always love the Pixie Hollow game. I loved that I got a membership and I could dress my fairy and decorate our home, buy a pet, play games with other fairie. It was so amazing. I blocked out every thing when I was playing that game. I was so disappointed when they closed it. I felt like everything I loved was ruined. I don’t understand why they couldn’t just keep it. Even if it was two years ago, I’m still in love with that game. I loved it.
Dawn I know that you are trying to bring everyone to a reality that all ready is, pixie hollow it closed. And probably will never return. It doesn’t mean that we should stop expressing ourselves about how much we miss it. I’m an adult who played it every day. I miss it every day. I have found another game I play. It’s an app but definitely not anything like pixie hollow. While I play this game everyday. I would probably give it up to play pixie hollow in a heart beat. I can’t help but look periodically for a sign that it might return. As everyone else here does. It isn’t about big business or whether or not it was making money. I am sure it was between the memberships as well as pixie diamonds. Money was coming in, I believe there were other issues. Issues we didn’t know about, that maybe the creators thought to let it go than to correct or fix them. What is troublesome, is the bolony that they were working on apps. It’s been two years and Disney hasn’t created a new game app. Just a movie one. No games. They removed their game apps. I played one and ended very quickly. Disney just wants us to spend money on movies, and isn’t really in the gaming world any more. That’s ok I will play my games with someone else. But I still miss and will always miss pixie hollow
Its real sad that people do not understand big business. Disney is a business and a a business their intent is to make money. From the very first day that Pixie Hollow went online Disney had PH would be then it would be deleted all of which has come true. I don’t like it anymore than you do but its just business and Disney never reverses a business decision………. at least not to my knowledge. Pleading with Disney to bring back Pixie Hollow falls on deaf ears, if it were to come back you the ex-Fairies would have to come up with a viable business plan that would profits for Disney because again its all about money. With out a adult business plan there is no hope of PH coming back and even if you something I don’t it would matter to Disney.
how dare you I’m so sad that i find out right now can you plz brin back pixie hollow my firey was on there and everything glad the rest of my favorite games are still on i was promissed to my mother she will get me login agian i don’t like this news I’m reporting it! >:(
Although I have to agree with all that my fellow pixie hollow friends have to say, I do want to say to you Disney that many little girls and boys even some adults LOVED pixie hollow games. I know that me and some of my friends were and still are very sad that you have decided to close down Disneys pixie hollow. Growing up pixie hollow was a very big part of my young childhood I played this game from beginning to end and so did a few of my friends. I really hope that all of you bring it back because as I have said before it was a great game and it really did teach kids a lot.
thanks for your time.
Please bring back pixie hollow! I am 13 and I really enjoyed playing it. PLEASE PLEASE PLEASE BRING IT BACK!!!!!!!!!!!!!
Please bring the Pixie Hollow Online game back! I used to play it 2 years ago and still miss it today. My sister is obsessed with fairies and wishes as much as me to bring the game back. Can you please bring it back? Lot’s of people would love to have it back and since your motto is “the happiest place on Earth”, can you please make all these people happy?
anyone who ever played the game wants it back but as far as I know Disney “never” reverses a business decision ….ever which means Pixie Hollow is gone only pale remakes are left to us……. if Disney lets them ..you know copy right.
I really love pixie hollow it was closed because of Disney infinity I’m so sad I really want it back
But pixie hollow back!
I loved pixie hollow so much the only thing I ever wish is put pixie hollow back please. I’ll be very happy if you do do and if you do put free member ships!if you don’t I’ll be with this wish forever!!!!!
and all you can do is sign up and nothing else.
There is a pixie hollow and you can still create a fairy at http://www.disney.co.uk/disney-fairies/create-a-fairy-activity? This is no trick I have a pixie account right now all you have to do is sign up!!!!!
I loved Pixie Hollow so much. Me and my friends would play it every day after we got home from school and it was amazing. When we found out it was closing, we were devastated! And to be honest, Club Penguin is a terrible game and not fun at all! I don’t know anybody that actually enjoys that game. But I heard one rumor (I forgot where I heard it) that it might be coming back September 19th 2015, the same day it closed. AND someone is recreating Pixie Hollow and it’s called http://www.fairyabc.com ! It’s still beta so its very glitchy right now and you cant play the game yet but I am sort of confused of why, after 2 years, people would start to recreate it? It doesn’t make sense but it’s great that they’re trying to do this. Please, please, PLEASE, bring Pixie Hollow back to us!
Funny.
BRING IT BACCCCK PLZZZZZZZZZ I LOVE THAT GAME BRING IT BACK I MISS IT PLZZZZZ IM BEGGING U BRING IT BACKKKKKKKKK
i saw a video of it and i was so exited to play. now im sad. 🙁
My parents have always loved the idea and charisma of Disney, and introduced the wonderful world of Peter Pan, Tinkerbell, and Neverland into my life when I was just maybe of age 3! I grew up with Disney and the fantastic fantasy world of Tinkerbell, and I can’t tell you how many times I used to run around the house wishing I could fly and be a fairy. When I discovered the “original” Pixie Hollow game at maybe 5 or 6 years old, I fell in love with it. I played it every day, and obsessed over it so much I begged my parents to buy me a membership. When we moved, I sadly forgot all about the idea of Pixie Hollow until one day I re-discovered it while going through all my computer tabs. I was sad to see that they had redesigned they overall experience of the site, but I was also happy to see it was still around after the 2 years I had neglected it. I fell in love with the site yet again, and begged my parents to reimburse my membership. I played it practically every day, building up my inventory and ingredient stash from the ground up again. I got so far along in the game that I practically had everything available. I grew along with the progress of the site itself, and when the email went out nationwide saying it was shutting down, I was devastated. This game had became such an important part of my childhood, I didn’t want to believe that it was going away! When the day finally came that Disney shut down the site for good, I cried myself to sleep for at least a week because I missed it so much. Sure, now they have fun little mini games, but nothing is the same as the incredible game they once had! Club Penguin is no substitute whatsoever. Period. I don’t understand why they decided to leave this franchise out in the dust, I really don’t! I am begging you Disney, PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PRETTY PLEASE BRING PIXIE HOLLOW BACK!! I LOVED THIS SITE SO MUCH!!!
It doesn’t make sense to me. I know the website was making money, I was paying to play it and do were all these other people. I am a grown woman who loves this game. Please bring it back, what else do you need to know how much we all want it back?
i need the game back
I loved everything about that game. I loved making myself a fairy and picking out what kind of fairy I wanted to be it was just so entertaining and fun. There’s nothing like that anymore and I have NO IDEA why Disney would shut it down for other games when that one was probably the most used one of all time. I don’t know if anyone from Disney is gonna see this but if someone does.. bring it back dude! I miss it
Bring it back! I miss my fairy! There isn’t anything out there that even compares to Pixie Hollow and it’s games!
If you go to Disney right now I bet you can’t find a better game than Pixie Hollow and that’s including Club Penguin. Club Penguin might be cute but the environment is always snow, it could have more detail, and why do you have to have a membership to have more clothes?! The clothes they provide doesn’t have a lot of choice and I know I’m not blonde haired. Pixie Hollow gave fairies more options and made it more persuasive for us to get a membership. In Club Penguin, it’s the same game over and over again. They try to replace Poxie Hollow but it’s not working. It’s not as magical, detailed, and awesome as Pixie Hollow. PIXIE HOLLOW IS A WORLD NOT TO BE FORGOTTEN!!
I’m a big fan of Tinkerbell ever since I was I little baby. So, I especially enjoyed Pixie Hollow. It was beautiful and whimsical and very detailed. Now, I don’t know you people but I know that Pixie Hollow should have not been taken. It was one of the best websites ever created for a simulation game. I will not forget it. We shouldn’t forget it. Disney staff, if your reading this please bring it back. When I was little I dreamed of being a fairy and live in Neverland. I still sometimes daydream about it and I’m 13. So when I found out Pixie Hollow, I was truly ecstatic. It was a dream come true for me when I was 7. Ever since it disappeared, I’ve been trying to find a game or website with the same awesome quality and I couldn’t find any. Yes, they were entertaining but not enough. The games haven’t been improving since Pixie Hollow disappeared. They can never compete with it. I THOUGHT THAT IN DISNEY DREAM DO COME TRUE. WELL, RIGHT NOW MY DREAM IS FOR PIXIE HOLLOW TO COME BACK!
I love this game.I have been searching for this app.but couldn’t find it. Decided to Google why wasn’t coming up and find out is out of Google play app.very upsetting. Please bring it back.
As a long term fan of the game, I am still deeply upset. Pixie Hollow was a world unlike any other. It was so beautifully detailed and whimsical; unlike most online websites. The games were so fun and the fairies/sparrowmen you created were so cute and playful. From the quests, the outfits, to the bakery and everything else, pixie hollow was an extremely special place. It matters to so many of us, to this day!! It is now 2015, and you are still in high demand of wounded and confused fans left without a real explanation. I believe that disney is more than capable of re opening the game, and we would all be thrilled to see t back up and running again.
this was my only escape from society it made me so happy and i miss it
PLEASE PLEASE PLEASE Bring it back it was my escape from the real world the only place ppl accepted me so PLEASE bring it back!!
yet club penguin survives?!
well i really dont care i mean its been long goon so lets forget about it and move on with are LIFE BEFORE THIS GET IN THE WAY OF THE FUTURE
Please bring this game back I use to be on this game everyday and I was in love with it
Please bring it back!!! I know now it’s 2015, but still! Lots of people want it back!!!!!!!! I miss it!!!! Everyone who played it does!!! I wonder how my dead fair “ebony cottonheart” is doing? And yes I still remember my fairys name! Please, please, please bring Pixie Hollow back!
Its never coming back.
HOLY MOTHER OF GOD PLEASE BRING IT BACK. THIS GAME WAS INCREDIBLE AND I STILL SEE NO REASON AS TO WHY IT WAS CLOSED. I REALLY MISS IT, DISNEY STAFF
plz bring the game back i miss it soooooooo much
PLEASE BRING THIS GAME BACK I AM SO OBSESSED WITH IT I MISS THE TAILORS SHOP AND FIXING STUFF WITH TINKER BELL UGH