Disney’s Pixie Hollow is No More

Disney’s Pixie Hollow is No More

Blogging Disney has featured the world of Pixie Hollow on three previous occasions.

Tinker Bell

In August 2011, I blogged about the Disney Fairies Magazine and the Disney Fairies Fly mobile app: Tinker Bell and Disney Fairies Magazine.

In September 2011, I promoted the TV premiere and home video release of the Pixie Hollow Games movie with links to online games and contests. Pixie Hollow Games, Contests, and More!

And in July 2013, I gave a detailed review of one of my favorite Disney apps: Disney Fairies Fashion Boutique.

Are you surprised there’s so much happening in the tiny, magical world of Peter Pan’s temperamental fairy sidekick? Don’t be!

Introducing the Garden Fairy Chloe, screenshot from disney.go.com/fairies/

Fans of the Disney Fairies franchise have always known the world of Tinker Bell and her friends is more than just movies, magazines and mobile apps: it’s a vast multiplayer online universe where you can create your own fairy avatar, play games, design fashions and interact with thousands of other Tinker Bell fans.

Err, well…it used to be, anyway.

As it happens, Disney shut down the Pixie Hollow online world in September 2013, just two months after I raved about the Disney Fairies Fashion Boutique app (which I came THISCLOSE to spending real $$$ playing). But on September 19th, Pixie Hollow vanished, and along with it, the Disney Fairies Fashion Boutique app.

Boutique closet, screenshot from Disney Fairies Fashion Boutique, copyright Disney

What about Disney Fairies Fly and the Disney Fairies Magazine? Are they still around? Nope. All gone. Poof. It’s as if they never existed.

Of course, Disney can delete Pixie Hollow from the internet and remove the games from the App Store, but my blog posts are still online. I didn’t even know Disney purged the Disney Fairies universe until I received several comments from readers who couldn’t find the Fashion Boutique in the App Store. The comments were from angry Fairies fans who loved the fashion boutique app but couldn’t download it on new devices and were unable to recover the game after accidentally deleting the original download.

Pixie Hollow Closed

As a Fashion Boutique fan, the frustrations of other gamers inspired me to investigate the vanishing app. The internet isn’t always the easiest place to find things that no longer exist, but after a fair amount of Googling, I found an FAQ explaining Disney’s purge of Pixie Hollow and its related apps.

Pixie Hollow FAQ

Unfortunately, the FAQ page is a JPG image, making it inaccessible to screen readers and devices without image support, and the text can’t be read and indexed by search engines. To help the distraught Fairies fans who come to Blogging Disney looking for answers, I’ve copied Disney’s official FAQ below.

DISNEY FAIRIES PIXIE HOLLOW IS NOW CLOSED

Thank you for being a flutterific part of the Disney Fairies Pixie Hollow community and for your loyalty.

Pixie Hollow accounts have now been automatically closed, and can no longer be accessed.

Guests with paid Memberships should have received an email with information about their Membership including refund details. If you have any additional billing-related questions, please contact us at billing@pixiehollow.com or (877) 787-4943. Billing support will no longer be available after November 18, 2013.

Disney Fairies Fashion Boutique has also been removed from the App Store as of September 19, 2013.

When did Disney Fairies Pixie Hollow close?
Disney Fairies Pixie Hollow closed on September 19, 2013.

Why did Pixie Hollow close?
Disney Interactive is committed to offering high-quality, entertaining play experiences in both online virtual worlds and mobile apps. At this time, we are shifting our development focus towards other online and mobile play experiences, such as the Disney Fairies website and a growing selection of Disney Mobile apps. We deeply appreciate your enthusiasm and loyal support for Pixie Hollow and sincerely hope you will continue to enjoy the large variety of online and mobile play experiences Disney offers – with more to come soon!

Can I still access my account and my Fairy/Sparrow Man avatar(s) and items?
Unfortunately, you can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world.

Why can’t I purchase or re-activate my membership?
Pixie Hollow closed on September 19, 2013. Memberships are no longer available for purchase.

I had a recurring paid membership for Pixie Hollow. What happens now?
As of August 20, 2013, your credit card or PayPal account was no longer charged a recurring payment for Pixie Hollow. Guests with paid Memberships received an email with information about Memberships including refund details. Pixie Hollow closed on September 19, 2013. You can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world. Billing support will no longer be available after November 18, 2013.

Can I still redeem a secret code I got from a Disney Fairies toy?
Pixie Hollow closed on September 19, 2013, and code redemptions of any kind for Pixie Hollow are no longer available. Please contact us at billing@pixiehollow.com for additional help.

I had purchased a Pixie Hollow game card, but I never redeemed it. What do I do now?
Pixie Hollow closed on September 19, 2013, and Membership for Pixie Hollow is no longer available. If you have purchased a Pixie Hollow Game Card at Target or Toys R Us retail stores, but have not yet activated your Game Card online, please contact us at billing@pixiehollow.com or (877) 787-4943 for additional help. Billing support will no longer be available after November 18, 2013.

I have a Membership/Free Trial code (either from a Game Pass or DVD insert). Can I still use it?
Pixie Hollow closed on September 19, 2013, and Membership of any kind for Pixie Hollow is no longer available. Please contact us at billing@pixiehollow.com for additional help.

Is the Disney Fairies Fashion Boutique mobile app also closed?
Disney Fairies Fashion Boutique was removed from the App Store on September 19, 2013. If you have already downloaded the game on your device, you can continue playing it with more limited functionality.

Will there be any Disney Fairies online games coming out in the future?
You can continue to play flitterific games and activities right here at the official Disney Fairies website! More Fairiy fun will be added regularly!

May 13, 2014 - Games, Latest News, Online - Read More

926 Responses to “Disney’s Pixie Hollow is No More”

  1. Maria says:

    I miss this game on a daily. I remember playing it all the time and finding my friends there. I still talk to one of my closest friend from there. If the game was still here I would definitely play it right now !

  2. Axelle says:

    PLEASE BRING THE GAME BACK. IT WAS VERY FUN PLAYING IT, IT BRING US BACK ALL OUR CHILDHOOD MEMORIES

  3. Ella says:

    I miss this game so much!!! Please bring it back I will literally throw all my money at this game 😭 so many childhood memories

  4. Cecilia says:

    Please please bring this game back! I would pay you guys anything to be able to play the original game again please. Think about it Disney you guys could make so much money from game. Its a a good thing no? people of all ages would play including people in their 20’s who loved it growing up. It would go viral on TIkTok. Please. bring it back.

  5. Maddie says:

    Oh my god!! I miss this game so so so so much!!! Me and one of my old best friends used to play this all the time together. And it makes me sad bc we grew apart and this game is what made us so close. I remember when I was like 13 I used to wake up every morning call my best friend and we would spend hours on this game. I’m 19 years old now. We would even play this game together while we were hanging out at her house. God how I miss this game so much I would do anything for one more chance to play this game again. This literally was my childhood. Please bring back this game!

  6. REBECCA says:

    I wish this game was back. I shared so many fun time playing with my daughters. The graphics were fantastic! The items to decorate and clothes amazing and the games challenging and fun. Disney bring this back for your fans of pixie hallow around the world.

  7. Vanessa says:

    I miss this game so much… I have so many fond childhood memories of me playing with all my online friends and seemingly escaping to a different world. Sometimes I wish I could just rewind time and go back and do it all over again but alas that doesn’t seem possible. This game was everything to me, and I will never forget it. The the ppl who get it and those who don’t, dont.

  8. Momo says:

    Please bring this back !!!!!! We all want to play it stillll !!!!! Used play that game a lot , please ! We all want to play !

  9. Momo says:

    Please bring this back !!!!!! We all want to play it stillll !!!!! Used play that game a lot , please !

  10. Alina says:

    Please bring it back! I miss those times when I was little, I used to play this game a lot. 🙁

  11. Audrey says:

    I know that game since I was a little girl and I’m 13 now this year 14 PLEEEEEEAAAAAAASE BRING IT BACK🥺🥺🥺🥺🥺🥺I was too young to do it sometimes but I LOVED IT it was really cool and soooooooooooooFUN to play.

  12. Hannah says:

    http://www.wethepixies.net is the closest thing to the Pixie Hollow I knew and loved. I’m so glad I found it!

  13. Jay says:

    I really miss this game and my sparrow man. It was packed with fairies I never knew why they shut it down.

    Anyway I guess all good things come to an end.

  14. strawberry says:

    really wish this game was back ):

  15. S says:

    my fav game. so sad it went away. during my particularly bad days in childhood it helped me a lot the animation and music took me to another world. Disney should not have closed it. Old ones would have come back too.

  16. Destiny Burress says:

    I used to play this game all the time. I was addicted to anything Tinkerbell. I would play this game sun up to sun down. I was devistated when I was no longer able to play this game. They should really bring it back.

  17. Nisha says:

    Omg i’m reading so many comments of ppl playing it with their sisters and my sister’s right beside me rn. We used to play it together too. Disney really messed up by getting rid of it. I played Pixie Hollow like right from the days they made it and I played on the day of closing too. I remember how excited I was when I got gifts (Ella Winterlace, thanks <3). If anyone who's reading this is on discord, add me, i'm tinyigluu#0042 and on reddit I'm tinyigluu.

    Much love,
    Nissa Copperriver (and my sis Alina Icejewel)

  18. Tiffany says:

    I got ward that pixie hollow will be coming back in November 2020 i don’t know how true this is but i hope so i love playing this game 🙂

  19. Emily says:

    I loved this game me and my sister played it all the time as kids. I miss this game so much. I’d give anything to have this game back. Disney bring this game back!!!!!!

  20. Julvanny says:

    This is a really awesome game an that’s a lot to say considering I’m an adult. Is it possible to put it back in the App Store ??

  21. gaby says:

    BRING BACK PIXIE HOLLOW! I wanna relive great memories

  22. Teal says:

    Please bring this game back I would love to play this game again ;-;

  23. K.padma says:

    I love thinker bell I want to play that game plz bring back that game

  24. jill says:

    PLEASE BRING THS BACK I LOVED THIS GAME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  25. Beatriz says:

    PLEASE BRING BACK THIS GAME

  26. alex says:

    this was me and my sisters game!! everyday on weekends or after school would be spent there once the website first started up, we had all the original clothing items and once my sister got banned from her account for getting in an argument w another fairy. Annoyingly, she logged into mine and got my account banned as well!! I had to work my butt off trying to get all my old stuff back. I remember sitting on the benches and socializing with other kids talking about dumb kid stuff. Now im 22 being nostalgic w my sister while playing the heroku.app version and it definitely doesnt compare! I wonder how all my pixiefriends are doing.. i hope theyre doinng good i miss them :^((