Disney’s Pixie Hollow is No More

Disney’s Pixie Hollow is No More

Blogging Disney has featured the world of Pixie Hollow on three previous occasions.

Tinker Bell

In August 2011, I blogged about the Disney Fairies Magazine and the Disney Fairies Fly mobile app: Tinker Bell and Disney Fairies Magazine.

In September 2011, I promoted the TV premiere and home video release of the Pixie Hollow Games movie with links to online games and contests. Pixie Hollow Games, Contests, and More!

And in July 2013, I gave a detailed review of one of my favorite Disney apps: Disney Fairies Fashion Boutique.

Are you surprised there’s so much happening in the tiny, magical world of Peter Pan’s temperamental fairy sidekick? Don’t be!

Introducing the Garden Fairy Chloe, screenshot from disney.go.com/fairies/

Fans of the Disney Fairies franchise have always known the world of Tinker Bell and her friends is more than just movies, magazines and mobile apps: it’s a vast multiplayer online universe where you can create your own fairy avatar, play games, design fashions and interact with thousands of other Tinker Bell fans.

Err, well…it used to be, anyway.

As it happens, Disney shut down the Pixie Hollow online world in September 2013, just two months after I raved about the Disney Fairies Fashion Boutique app (which I came THISCLOSE to spending real $$$ playing). But on September 19th, Pixie Hollow vanished, and along with it, the Disney Fairies Fashion Boutique app.

Boutique closet, screenshot from Disney Fairies Fashion Boutique, copyright Disney

What about Disney Fairies Fly and the Disney Fairies Magazine? Are they still around? Nope. All gone. Poof. It’s as if they never existed.

Of course, Disney can delete Pixie Hollow from the internet and remove the games from the App Store, but my blog posts are still online. I didn’t even know Disney purged the Disney Fairies universe until I received several comments from readers who couldn’t find the Fashion Boutique in the App Store. The comments were from angry Fairies fans who loved the fashion boutique app but couldn’t download it on new devices and were unable to recover the game after accidentally deleting the original download.

Pixie Hollow Closed

As a Fashion Boutique fan, the frustrations of other gamers inspired me to investigate the vanishing app. The internet isn’t always the easiest place to find things that no longer exist, but after a fair amount of Googling, I found an FAQ explaining Disney’s purge of Pixie Hollow and its related apps.

Pixie Hollow FAQ

Unfortunately, the FAQ page is a JPG image, making it inaccessible to screen readers and devices without image support, and the text can’t be read and indexed by search engines. To help the distraught Fairies fans who come to Blogging Disney looking for answers, I’ve copied Disney’s official FAQ below.

DISNEY FAIRIES PIXIE HOLLOW IS NOW CLOSED

Thank you for being a flutterific part of the Disney Fairies Pixie Hollow community and for your loyalty.

Pixie Hollow accounts have now been automatically closed, and can no longer be accessed.

Guests with paid Memberships should have received an email with information about their Membership including refund details. If you have any additional billing-related questions, please contact us at billing@pixiehollow.com or (877) 787-4943. Billing support will no longer be available after November 18, 2013.

Disney Fairies Fashion Boutique has also been removed from the App Store as of September 19, 2013.

When did Disney Fairies Pixie Hollow close?
Disney Fairies Pixie Hollow closed on September 19, 2013.

Why did Pixie Hollow close?
Disney Interactive is committed to offering high-quality, entertaining play experiences in both online virtual worlds and mobile apps. At this time, we are shifting our development focus towards other online and mobile play experiences, such as the Disney Fairies website and a growing selection of Disney Mobile apps. We deeply appreciate your enthusiasm and loyal support for Pixie Hollow and sincerely hope you will continue to enjoy the large variety of online and mobile play experiences Disney offers – with more to come soon!

Can I still access my account and my Fairy/Sparrow Man avatar(s) and items?
Unfortunately, you can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world.

Why can’t I purchase or re-activate my membership?
Pixie Hollow closed on September 19, 2013. Memberships are no longer available for purchase.

I had a recurring paid membership for Pixie Hollow. What happens now?
As of August 20, 2013, your credit card or PayPal account was no longer charged a recurring payment for Pixie Hollow. Guests with paid Memberships received an email with information about Memberships including refund details. Pixie Hollow closed on September 19, 2013. You can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world. Billing support will no longer be available after November 18, 2013.

Can I still redeem a secret code I got from a Disney Fairies toy?
Pixie Hollow closed on September 19, 2013, and code redemptions of any kind for Pixie Hollow are no longer available. Please contact us at billing@pixiehollow.com for additional help.

I had purchased a Pixie Hollow game card, but I never redeemed it. What do I do now?
Pixie Hollow closed on September 19, 2013, and Membership for Pixie Hollow is no longer available. If you have purchased a Pixie Hollow Game Card at Target or Toys R Us retail stores, but have not yet activated your Game Card online, please contact us at billing@pixiehollow.com or (877) 787-4943 for additional help. Billing support will no longer be available after November 18, 2013.

I have a Membership/Free Trial code (either from a Game Pass or DVD insert). Can I still use it?
Pixie Hollow closed on September 19, 2013, and Membership of any kind for Pixie Hollow is no longer available. Please contact us at billing@pixiehollow.com for additional help.

Is the Disney Fairies Fashion Boutique mobile app also closed?
Disney Fairies Fashion Boutique was removed from the App Store on September 19, 2013. If you have already downloaded the game on your device, you can continue playing it with more limited functionality.

Will there be any Disney Fairies online games coming out in the future?
You can continue to play flitterific games and activities right here at the official Disney Fairies website! More Fairiy fun will be added regularly!

May 13, 2014 - Games, Latest News, Online - Read More

926 Responses to “Disney’s Pixie Hollow is No More”

  1. Emma says:

    I remember waking up on a Saturday extra early just to play this game. It was how I connected with my friends. Pixie Hollow was my absolute favorite game ever. The animations were so beautiful and detailed. Please, please bring back this amazing game. I miss it so so much. I have been trying to use the Pixie Hollow rewritten, but none of them COMPARE. I would love to play this game still, despite being almost 20.

  2. Emma says:

    I remember waking up on a Saturday extra early just to play this game. It was how I connected with my friends. Pixie Hollow was my absolute favorite game ever. The animations were so beautiful and detailed. Please, please bring back this amazing game. I miss it so so much. I have been trying to use the Pixie Hollow rewritten, but none of them COMPARE.

  3. Ellie says:

    Bruh I just emailed one of the Disney customer support emails to make them put this amazing game back up because I love it and also I’m so bored because of this coronavirus situation.

  4. Marigold Sunjewel says:

    There is a new Pixie Hollow rewrite called We The Pixies!!! It’s still in progress, but you can play Bubble Bounce, explore Dewdrop Vale, and interact with other pixies on the Discord channels ๐Ÿ˜€ Here’s the invite link: https://discord.gg/TSJTvCD – just let them know Marigold gave you the link ๐Ÿ˜‰

  5. Helena Dzomba says:

    Guys there’s a rewrite of the game called FairyABC Just search Pixie Hollow on google

  6. Isabel says:

    PLEASE BRING IT BACK I LOVE THIS GAME IT WAS THE BEST GAME I HAD EVERY PLAYED PLEASEEEEEEEE

  7. Cashae Hopkins says:

    I am absolutely disappointed in Disney. “Mobile online apps”? are you serious?. This HAD to the main game that made the most money and had most people playing around the world. I am 19 now. This game really had a special place in my heart. I was there for the last minutes of pixie hollow, crying. Didn’t want to leave my virtual world friends. Yes, we use our cell phones on a daily basis but online games with a COMPUTER or LAPTOP has literally never changed. ;(

  8. Macy Kirkland says:

    This was my absolute favorite game growing up,I’m 17 now I can still remember playing it everyday after school,I still remember collecting the little things in the air and playing the games, sorting the lost things was my favorite,I remember you could sent friend requests and receive them.Honestly this was the absolute best game in history.Its a shame that it is no longer operating.This was a major part of childhood and what I relate too as my childhood .

  9. Macy Kirkland says:

    This was my absolute favorite game growing up,I’m 17 now I can still remember playing it everyday after school,I still remember collecting the little things in the air and playing the games, sorting the lost things was my favorite,I remember you could sent friend requests and receive them.Honestly this was the absolute best game in history.Its a shame that it is no longer operating.This was a major part of childhood and what I relate too as my childhood.

  10. Tatiana says:

    Well, this is all bad! You guys should really bring it back out, I was looking forward to endless of fairies, and the games… I wanna be able to share this part of my childhood with my kids, and not let it just be another thing gone from my childhood, who do I talk to…

  11. jade says:

    BRING IT BACK FOR THE LOVE OF CHICKEN NUGGETS!

  12. Zoรซ Aldhous says:

    L love you beautiful smile

  13. Josephswaxy says:

    nice subject-matter chap

  14. Desiree Fonseca says:

    The games you have available are NOTHING compared to Pixie Hollow. The decisions made by Disney sometimes I will never understand. It’s not like it was a fail. Many players loved it. I KNOW waaaaay more people would be active on the website if PH was back! BRING IT BACK!

  15. Roxy Lalonde says:

    i am livid!!!!! so itd been a while since id played this and i just started drawing fairies again so i thought โ€œhey remember that one fairy game u used 2 play as a kid letโ€™s go play that again lmaoโ€ n im just. hella sad this got taken down ๐Ÿ™

  16. Dawn says:

    PH had its time and now its gone …… “That’s Life”

  17. Vin says:

    IT WAS MY FIRST CHILDHOOD GAME! AND NOW ITS ALREADY GONE! ;A;

  18. Dawn says:

    ya but is it done by Disney I would say fat chance of that as Disney does not go back only forward and PH is in the past

  19. weeble says:

    There is a rewrite of this game in progress, it’s called We The Pixies

  20. Dawn says:

    Well its been years now is PH by Disney back yet ?? NO because its gone and no amount of whining will change that. You can’t bully Disney once they make a decision it was great while it lasted.

  21. gracie says:

    bring pixie hollow back

  22. Britt says:

    Got my daughter into Tinkerbell, and shared my joy and love of it…told her all about Pixie Hollow for it to be her first MMORPG.. got her all pumped, because hey, she got my love for Tinkerbell and Pixie Hollow, even my son who is five.. only to find it’s gone… What a shame. Never seen nor placed a game quite like that one, silly to have shut it down. Ask your family and friends to sign the petition. Let’s get it rolling. Do it for the little girls and even little boys who would greatly enjoy it as we had! Not fair!

  23. FrancesM says:

    I was so disappointed when I was going to let my youngest daughter make a character and play the first mmorpg that her older sister did at her age, only to find that it was gone. It was worth so much more than any of the mini games currently on the Disney site.

  24. Tilly says:

    I didn’t know Pixie Hollow was closed until I tried finding it and I couldn’t. I really wish Pixie Hollow can be played by many users again. PLEASE BRING BACK PIXIE HOLLOW!!! :p We all would be very thankful for it.

  25. Yamini Reddy says:

    Please bring Pixie Hollow back! , am an adult and i love Disney fairies, i remember playing Pixie hollow it was an wonderful experience, i loved it so please bring pixie hallow back. Love from India โ™ฅ

  26. Renz says:

    Bring back pixie hollow ๐Ÿ˜ญ๐Ÿ˜ญ

  27. Katie Merritt says:

    Please bring pixie hollow back up

  28. Michele says:

    I really need pixie hollow game. please open it back up!!!! please!!!

  29. Carmen says:

    I really wish they didn’t shut this down :(( I didn’t even know it was gone until I went to make an account a little while ago just for the fun of it only to discover the game is gone entirely, as well as most of the other disney games I used to play when I was younger. My disappointment is immeasurable.

  30. Katee says:

    Please Disney bring PH again please we are so saddd I miss PH so much what will happen if you bring it back don’t you wanna make ppl happy just bring it back pleaseee ๐Ÿ˜•๐Ÿ˜•๐Ÿ˜•๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

  31. Mariah says:

    Hey guys!! I MADE A PETITION TO SIGN TO BRING BACK PIXIE HOLLOW!!! SIGN AND SHARE TO BRING OUR ACHING HEARTS TO PEACE!! LETS TAKE ACTION!! http://chng.it/F454b6ZBLt

  32. Mariah says:

    They brought Club Penguin back after everyone was upset about it, and they’re not even going to bring Pixie Hollow back?? They’re not even making money off of the new Club Penguin anymore!! Why can’t they do the same with this??? PIXIE HOLLOW IS SO MUCH BETTER IM FURIOUS!!! DOES ANYONE KNOW HOW TO BRING THE GAME BACK?!??!

  33. Marissa says:

    its me commenting again lmao… also i thought about this…if they took it down for some other reason other than stated..i wonder if they realize, they couldve removed it but made Pixie Hollow an actually game for gaming systems like a PC version, Xbox versions, PS versions and so on and so one. it wouldve greatly benefitted them

  34. Marissa says:

    i LOVED this game. i was actually looking for something else in my email when i saw an old email about Pixie Hollow and then i was gonna go play then realized its no longer around and started looking into it when i found this…. so sad. im 22 years old and i would STILL play this game had it been still available. and even with their ‘reasoning’ for why it shut down..it still doesnt make sense to take it down? theres something further behind that. bc for example at the same time i used to play that i also played IMVU and IMVU is still around and now that i have a laptop again, i still play it
    i really think it would benefit disney SO much if they took a look at how IMVU runs their stuff as far as age groups/ age apporopiate and non AP stuff/ as well as like how u can choose whether or not to see people under age 18 or not and like so on and so on. but i highly believe it would really benefit Disney to bring this back

  35. Aliya Martinez says:

    IM SO SAD I JUST WENT TO LOOK FOR IT

  36. Ave says:

    IM SO FREAKING ANGRY, I MISS THIS GAME SO MUCH!!!! BRING IT BACK OR I WILL RIOT!!!

  37. Isabella says:

    PLEASE BRING IT BACK I LOVED THIS GAME IS WAS SO MUCH FUN TO PLAY !! PLEASE PLEASE PLEASE!!! I LOVE TINKERBELL

  38. Crystal Diamondjewel says:

    Please bring back this game! I’m 16 years old and started playing when I was 7 or 8.
    In the meantime I play FairyABC, in hopes that it’ll fill the void.

  39. Grace says:

    I need this game!! I had such security being able to come home and play this game!! We brought club penguin back letโ€™s brung back pixie hollow!!

  40. Stacy Shiny says:

    Please please please bring Pixie Hollow back. I check this page periodically with high hopes it will soon return! This is literally one of my absolute favorite games (im 35 haha). Clearly ALOT of people are on the same page as me ๐Ÿ™

  41. bro says:

    Bring the game back! miss it so much ๐Ÿ™

  42. Snowflake Glittertwinkle says:

    It’s 6 years later and I still try to visit this site because I miss pixie hollow soo fricken much. Pixie Hollow and the other games on Toontown were way better than these useless games that no one really plays and any other game that they “shifted their focus” on. This won’t bring anything back but R.I.P PH <3

  43. Helen Soulsby says:

    literally crave this game to this day, it was literally the best!

  44. bryanne m says:

    i demand to bring both of the games back. i literally will make a petition for this. please. bring. them. back. ๐Ÿ™

  45. Rebecca says:

    I have so many fond memories of this game from when I was little. Please bring Pixie Hollow back!!!

  46. andrew gay says:

    if yall dont bring back the best thing Disney had to offer…. i WILL Riot!!!!!!! this is the best game ever Please come back

  47. Madison Buttel says:

    Every so often I crave this game and I go looking for it only to be heartbroken again cause I forget it’s closed. Sad.. They really need to bring it back, new and improved!

  48. sam says:

    this was the funnest game ever!!! I cannot stress this enough. PLEASE BRING PIXIE HOLLOW BACK!!!!

  49. wowbruh says:

    i remember when i used to play this game as a child. then a few years later, i searched for the game and i couldn’t find it! i miss the game so much. Disney always shuts down the best games they ever have! i would cuss out disney, but i have to polite! wth, im pissed

  50. Alexus Kulling says:

    I cried when they closed this game . PLEASE BRING PIXIE HOLLOW BACK!